What is Eskan Online?

“Eskan Online”, is the first digital platform specialized in providing Citizens the ability to complete their housing financing processes digitally.

"Eskan Online" enables citizens who have been allocated housing financing by the Ministry of Housing and Urban Planning to remotely complete all the internal processes and requirements related to their housing financing service without the need to visit Eskan Bank’s branches in an easy, efficient and secure manner.

What are the main features of Eskan Online?

This new platform allows you to:

  • View updates on your Mazaya application.
  • Check, review and complete your T’asheel application online at your convenience.
  • Speed up the process by attaching all the necessary documents on the system.
  • Manage and view your account balance.
  • Get access to check your financing plan at any time.
  • Request specific banking services such as: outstanding financing balance, and full statement issuance and others.
How to access Eskan Online?
  • Visit Eskan Bank’s official website: https://www.eskanbank.com/
  • Find Eskan Online’s button at the top of the page.
  • Click the icon to access Eskan Online landing page.
  • Click the button in the landing page to proceed and log in using your personal number and password.
How to register for Eskan Online?
  • On the main page, click on (Register as a new user).
  • View and accept the terms of service and privacy policy.
  • Fill out all the required information.
  • Set your password (make sure to supply a strong password that is 8 to 20 characters in length) then follow the instructions on the screen/page.
  • Click submit to move to the next step.
  • A one-time-passcode (OTP) will be sent to your registered mobile number.
  • Enter the code and click submit to complete your registration process.
What is required from me to complete the identity confirmation process?

Select one of the methods to verify your identity and complete your registration.

  • Method 1: Activate using OTP by supplying the residential block and road number to receive an activation code on your mobile, proceed with entering the code to access the platform successfully.
  • Method 2: Use your eGoverment advanced eKey to obtain a registration key. Once clicked, you’ll be automatically transferred to eGoverment’s portal to log in via your e-key and complete the process.
  • Method 3: Submit an identity confirmation request by conducting an online live scan to provide facial biometric authentication and scanning your official identity documents. To complete the live face scanning process, make sure you look directly into the camera, and take the required images from four different angles.
What are the required documents to complete the initial T’asheel request on the platform?
  • Identity documents: active ID card and passport
  • Recent salary certificate/slip
  • Applicant's Signature which can be provided on the platform
  • Seller signed documents
  • A copy of the title deed for the housing unit/land to be purchased
  • Address certificate
  • Proxy delegation document
Can Eskan Online be used on smartphones?

Yes, Eskan Online has been designed as an active website to allow you to use it from anywhere. You can access the platform smoothly on your laptop, smartphone or any other preferred device.

Which financing housing services will be available on the platform?
  • Tas’heel Aqari
  • Tas’heel Al Bait Al Oud
  • Tas’heel Ta’awon
  • Mazaya Program
What's the next move after submitting my initial application?

Rest assured, our dedicated team will promptly review your application and take the necessary actions. Whether it requires any edits or if it gets approved, we'll reach out to you with instructions to log in to our platform and complete the necessary steps.

Can I give my consent for official documents online or do I have to visit Eskan Bank?
  • The entire process is conveniently handled online.
  • Once your initial application is approved, yyou’ll then receive a notification from us, prompting you to log back into the platform and review and approve the consents.
  • Simply click on the (Accept) button provided next to consents and documents.
  • For any assistance, you can always get in touch with us on 17567888
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